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Secret to Rapid Expansion for Top Chains: Excellent Customer Satisfaction
A number of the fastest-growing fast-food and fast-casual chains, including Jersey Mike’s Subs, Zaxby’s, Five Guys Burger & Fries and Jimmy John’s, are also among the nation’s best-rated large chains and have sustained their 'overall customer satisfaction ratings' as they’ve grown.
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Restaurant Industry Set to Outpace National Job Growth, Reach Record Sales in 2012
National Restaurant Association’s 2012 Restaurant Industry Forecast Reveals Economic, Workforce, Technology and Consumer Trends
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Hispanic Scholarship Fund Partners with Olive Garden for the 'Cocinando Un Futuro' Scholarship Program
Partnership contributes to Generation 1st Degree, an HSF initiative with the goal of adding more than 14 million new Hispanic college graduates by 2025
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Green Mountain Coffee Roasters, Inc. Reports Fiscal Year 2012 First Quarter Results
Net sales of $1,158.2 million, up 102% over net sales of $574.1 million in the year-ago quarter
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Chipotle Mexican Grill, Inc. Announces Fourth Quarter and Full Year 2011 Results
Revenue for the quarter was $596.7 million, up 23.7% from the prior year period. The growth in revenue was the result of new restaurants not in the comparable base and an 11.1% increase in comparable restaurant sales. Comparable restaurant sales growth was primarily driven by increased traffic in the quarter as well as the impact of menu price increases implemented between March and August.
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Baja Fresh Returns to Chicago
Baja Fresh Mexican Grill, the quick-casual fresh Mexican chain, announced the grand opening of its newest Baja Fresh in Niles, IL.
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Granite City Food & Brewery Acquisition of Cadillac Ranch Stores Expected to Increase Revenue and Adjusted EBITDA
Granite City Food & Brewery Ltd. (NASDAQ:GCFB) recently announced that it has completed the purchase of the assets of five Cadillac Ranch All American Bar & Grill restaurants, in Bloomington, Minnesota; Miami, Florida; Oxon Hill, Maryland; Annapolis, Maryland; and Indianapolis, Indiana, for an aggregate purchase price of approximately $6.2 million.
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National Restaurant Association Registers Support for Tax Extenders
In a statement for the record for today’s Senate Finance Committee hearing, “Extenders and Tax Reform: Seeking Long-Term Solutions,” the National Restaurant Association’s David Koenig, Vice President of Tax and Profitability, called for the extension of several tax provisions that are critical for the restaurant industry, the nation’s second-largest private-sector employer.
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CiCi's Pizza Announces 2012 Growth Plans
CiCi's Pizza, home of the custom pizza buffet, announced today its 2012 growth plans to support its continuing 10-year "Build the Brand" initiative to add 500 new restaurants by 2020.
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Sbarro Names Dynamic, New Management Team to Lead Company’s Growth Initiative
The Board of Directors of Sbarro, Inc. announced that James Greco, 54, has been named President and Chief Executive Officer, effective immediately.
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Reliant and Pappas Restaurants Make Electric Vehicle Charging Convenient for Steakhouse Customers
The Houston-based restaurant company worked with its retail electricity provider Reliant, an NRG company, to install an electric vehicle charging station at its premier location on Westheimer Road in Houston.
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Restaurant Performance Index Rose to Highest Level in Nearly Six Years in December
Fueled by solid same-store sales and traffic results and a bullish outlook among restaurant operators, the National Restaurant Association’s Restaurant Performance Index (RPI) rose sharply in December.
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OSI Restaurant Partners Announces Appointment of Dirk Montgomery to Chief Value Chain Officer
OSI Restaurant Partners, LLC today announced changes in responsibility among the Company's senior management team.
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Kona Grill Appoints Berke Bakay As President and CEO
Kona Grill, Inc. (NASDAQ: KONA) has appointed Berke Bakay as president and CEO. Bakay succeeds Mike Nahkunst, who is leaving the company for personal reasons.
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Cosi, Inc. Reports Fourth Quarter Sales
Così, Inc. (NASDAQ: COSI) reported that total revenues for the 2011 fourth quarter increased by $838,000 to $26,193,000 compared to $25,355,000 for the 2010 fourth quarter. The 2011 fourth quarter included one extra week of revenues versus the 2010 fourth quarter.
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Restaurant Trends - Growing And Emerging Concepts - Change and Activity Jan 31, 2012
Update from Restaurantchains.net on growing and emerging restaurant concepts
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Bertucci’s Selects SapientNitro As Agency of Record
SapientNitro announced that it has signed an agreement to become the new agency of record for Bertucci’s, a Massachusetts-based restaurant group known for its signature brick oven cuisine.
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Free Concierge Tool to Walk Guests Through Restaurant Recommendations.
Smorgie is a free online restaurant list creation tool. Create lists of restaurants organized by occasion and share lists with clients on-screen, through print-out or e-mail.
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When is It OK to Say NO to a Customer? - By Ken Burgin
On the one hand, 'the customer is always right'. On the other hand, you've got a business to run, and they sure can get in the way...(we've all had that feeling). But there are times when we need customers to 'make a better choice' - one that works for the business too. Smart operators learn how to say No without actually using the 'N' word...
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Fast Casual Restaurants Hold Bright Spot in the Restaurant Industry
The lackluster economy may have dampened growth for the restaurant industry at large, but fast casual restaurants continue to stand out as one notable exception.
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Restaurants In The News 