Privacy and Cookie Policies

Privacy Policy

Restaurant Management Events, Inc. (dba. Restaurant Management Careers) takes the privacy and security of your information seriously. This Policy describes how Restaurant Management Events, Inc. and its affiliates and subsidiaries (collectively “Restaurant Management Careers”, “we” or “us”) collect, use, transfer, and disclose your information.

This Policy covers information Restaurant Management Careers collects in connection with our Recruitment Services. This Policy also covers information collected through:

• Web sites we operate from which you are accessing this Policy (the “Site”),
• The software applications we make available for use on or through computers or mobile devices (the “Apps”),
• Our social media pages and apps to which the Site links (collectively, our “Social Media Pages”), and
• HTML-formatted email messages we send to you that link to this Policy (collectively, including the Site, Apps, and our Social Media Pages, the “Online Systems”).

This Policy also covers other means by which we collect information. For example, it also covers how we collect information from in person discussions, telephone conversations, and through non-electronic communications (i.e., collection through other means than our Online Systems).

WHO WE ARE

Restaurant Management Careers is a US based, recruitment group. We help organizations select and hire the talent they need to staff their locations and execute their strategies and company goals.

Restaurant Management Careers offers services to help companies recruit new personnel and attract talent (“Recruitment Services”). We provide Recruitment Services primarily to clients searching for talent at the unit level (Team Members and Store Management) and Multi-Unit level (District Managers, Area Coaches, etc.)  We also help clients find talent for other positions and roles when requested.

PERSONAL INFORMATION WE COLLECT

Restaurant Management Careers collects information that identifies you as an individual or relates to an identifiable individual (“Personal Information”) to provide Services to you, our clients and to operate our business. The type of Personal Information we collect about you depends on the situation at hand.

• We may collect your name, contact details and your preferred means of communication. We may also collect your responses to survey and assessment questions.
• In the course of our Recruitment Services, we may collect the following types of information about you as a potential candidate: name, address, telephone number, e-mail address, resume information (employment history, education, professional credentials, memberships in professional organizations, skills, etc.), citizenship, information from former employers and other references, and additional information to the extent we have acquired, or you have provided us with such information. We also use photos of you that you provide to us or that you make publicly available on the Internet (e.g., LinkedIn). As permitted by applicable laws, we obtain background verification information.
• Where permitted by law, we may collect compensation and benefits information about you to consult with you or our clients on rewards and benefits.
• In certain cases, we request sensitive Personal Information about you. We may use this information to ensure that our Services conform with legal requirements, including equal opportunity laws. Our assessments and surveys may include demographic survey questions like questions about gender, race, age, or country of origin. Except in these limited cases, we encourage you not to provide any other sensitive Personal Information to us, such as government identification numbers, payment card numbers, information related to racial or ethnic origin, political opinions, religious or other beliefs, health, biometrics or genetic characteristics, criminal background, or trade union membership.

Please do not provide us with any Personal Information if you do not agree with this Policy.

Restaurant Management Careers does not knowingly collect any Personal Identifiable Information from children under the age of 16. If you think that your child provided this kind of information to us, we strongly encourage you to contact us immediately and we will promptly remove such information from our records. We can be contacted by Phone: 562-596-7072, or via our Contact Us page.

HOW WE COLLECT PERSONAL INFORMATION

As you interact with Restaurant Management Careers, you provide some Personal Information directly.

• We may collect Personal Information when you register to use our Online Systems, submit, or build a resume, respond to employment opportunities, complete online assessments or surveys, participate in online courseware, provide Personal Information about yourself to our coaches or contact us via e-mail, electronic forms, telephone or postal mail.
• If you submit any Personal Information about other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Policy.

Personal Information about you may also come from our clients to whom we provide Services.

We may also obtain Personal Information about you from third parties.

• When providing our Recruitment Services, we may also obtain Personal Information about you from referrals, networking activities, public databases, joint marketing partners, licensed databases, and social media platforms. The information we collect from these third parties includes information about the identity of potential candidates (e.g., an individual’s name, address, telephone number, e-mail address), information about their background and qualifications (employment history, education, professional credentials, memberships in professional organizations, skills, etc.), citizenship, information from former employers and other references. We also use photos of you that you provide to us or that you make publicly available on the Internet (e.g., LinkedIn). As permitted by applicable laws, we obtain background verification information.

HOW WE USE THE PERSONAL INFORMATION WE COLLECT

Restaurant Management Careers uses the Personal Information it collects in several ways. The summary below provides additional details about the ways we use the Personal Information we collect.

We use your Personal Information to provide our Services. 

We use Personal Information to render Services to you and our clients. We do this to fulfill our contractual relationships with our clients and where we have a legitimate, beneficial interest in using Personal Information to conduct our business.

During our Recruitment Services, we may use Personal Information that we have collected to create a profile about you. This profile may be used to identify professional opportunities that we think may be of interest to you.

• We may contact you from time to time regarding those opportunities. We may also contact individuals from time to time for referrals. We may solicit names of, or additional Personal Information regarding, potential candidates in connection with our Recruitment Services to understand the market and provide other advisory services to our clients.

You can always object to our creating a profile about you, see the ‘Choices and Access’ section below on how you can object.

• If you object, we will remove your profile from our database, but this will also mean that you will not be considered for opportunities in the future.

During our Recruitment Services, we also may use your Personal Information to confirm references and conduct education and background checks as appropriate.

• We further use your Personal Information that we collect to aggregate and disclose diversity and other statistical information regarding our candidates and placement activities. We do so to manage our contractual relationship with you, with your consent, or because we have a legitimate business interest.

We use your Personal Information to respond to your inquiries, to verify your information, or to share information with you.

• We use your Personal Information to respond to your inquiries and fulfill your requests. If you contact us, we keep a record of your contact information and correspondence, and we use information you provide in your message to respond to your inquiry.

From time to time, we use your Personal Information to send you important information regarding the Online Systems, changes to our terms, conditions, policies, and other administrative information.

• We may also contact you to verify that the Personal Information we collected about you is accurate and current. We use the Personal Information to manage our contractual relationship with you or to comply with a legal obligation.

We use your Personal Information to operate our business.

We use your Personal Information for our business purposes, such as audits, internal communication regarding candidates and clients, determining the effectiveness of our promotional activities, administering our Services, maintaining, and securing our infrastructure, and financial transactions.

• We use this Personal Information to manage our contractual relationship our clients, to comply with a legal obligation, and because we have a legitimate beneficial business interest.

We may use Personal Information to conduct analytics and thought leadership materials. Any published product will refer only to larger aggregations of individuals and will not identify you personally or include any results attributable to you. We perform analytics because we have a legitimate beneficial business interest in doing so.

We may retain and use Personal Information about you for research, publication, development, benchmarking and norms, validation, longitudinal studies, trend analysis, to improve and enhance our Services or to develop and market new Services.

We may use Personal Information about you to ensure that our Services conform with legal requirements like equal opportunity laws. 

We may use your Personal Information to send you information or marketing materials. Please note that if we obtained your Personal Information because of an engagement with our client, you may receive information via phone, fax, text or email from us as a result of the Personal Information we obtained.

Restaurant Management Careers sends informational e-mails, articles, proposals, engagement letters, and information regarding our Services.

• We do so either with your consent or because we have a legitimate beneficial business interest. Occasionally, we may desire to use your Personal Information in press releases and direct marketing materials. Before we use your Personal Information in that way, we will obtain consent from you.

WHO HAS ACCESS TO YOUR PERSONAL INFORMATION

How your Personal Information is disclosed will depend upon the situation.

We use your Personal Information to provide our Recruiting Services. 

• During our Recruitment Services, we disclose Personal Information regarding candidates, including the results of assessments and related data, to prospective employers that have engaged Restaurant Management Careers to fulfill recruitment requests, or to reference sources.

As a national organization, we have affiliates and subsidiaries around the world. To the extent permitted by law, we may share Personal Information with our affiliates and subsidiaries to provide seamless Services for you and our clients. Restaurant Management Careers is responsible for managing jointly used Personal Information.

Restaurant Management Careers discloses Personal Information to third parties who provide support for our business operation.

• As part of providing services, these third parties will be provided with access to Personal Information. In addition, our software development partners may use Personal Information to modify, improve, refine, and validate their technology, research, and development.

Restaurant Management Careers may disclose or transfer all or part of your Personal Information in the event of a sale of our company or one or more of our affiliates.  We may also disclose or transfer all or part of your Personal Information in the event of a merger or consolidation involving our company or one or more of our affiliates.  This may also occur if there is a sale or transfer of assets or of any portion of our business or the business of one or more of our affiliates.

There may be other times that we disclose your Personal Information.

• Restaurant Management Careers may also use or disclose Personal Information (to comply with a legal obligation or because we have legitimate interest to do so) in order to:
  • (i) comply with applicable laws,
  • (ii) respond to inquiries, requests or orders from public or government authorities, including those outside of your country of residence, or
  • (iii) protect the rights, privacy, safety or property, of Restaurant Management Careers and our affiliates, you or others.
• We cannot and do not assume any responsibility for the actions or omissions of third parties, such as clients, including the way they use Personal Information received either from Restaurant Management Careers or from other independent sources.

OTHER INFORMATION WE COLLECT

Restaurant Management Careers collects other information that does not reveal your specific identity (“Other Information”), such as:

• Information collected through cookies, pixel tags, and other technologies,
• App usage data,
• Demographic information and other information provided by you, and
• Aggregated information.

Because Other Information does not reveal your specific identity, we may use it for any purpose. If we combine Other Information with Personal Information that identifies you directly (like combining your name with your location), we will treat the combined information as Personal Information for as long as it is combined. 

If we are required to treat Other Information as Personal Information under applicable law, we may use and disclose it for the purposes for which we use and disclose your Personal Information as detailed in this Policy.

We and our third-party service providers may collect Other Information in a variety of ways.

We use “cookies” (small text files placed on a visitor’s computer hard drive) and other similar technologies to help us determine information like the type of content a visitor to the Site consumes, and the length of time each visitor spends at any area of the Site. Cookies and similar technologies enhance your experience on the Site. 

You can configure your browser settings to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie(s) from a particular site. If you disable cookies and similar technologies, your experience on the Site may be diminished and some features may not work as intended.

CHOICE AND ACCESS

Your provision of Personal Information to us is voluntary, although if you do not provide certain Personal Information you may not be able to participate in our Recruitment Services.

Contact us using our Contact Us page if you would like to:

• Ask questions about how we handle your Personal Information,
• Withdraw your consent to our use of your Personal Information,
• Object to our use of your Personal Information for our legitimate business interests, or
• Request an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law),
• Request to review, correct, update, suppress or restrict the use of your Personal Information,
• To review, correct, update, suppress or restrict the use of your Personal Information, please include all relevant User IDs and e-mail addresses as well as the names of any Restaurant Management Careers or Restaurant Management Careers-related sites you may have accessed in your communication.

Although we strive to maintain accurate Personal Information, if it is determined the Personal Information is not accurate, we will work quickly to correct it.

Request that your Personal Information be removed from Restaurant Management Careers' databases,

• To remove your Personal Information from Restaurant Management Careers' databases, please contact us using our Contact Us page and include all relevant User IDs and e-mail addresses as well as the names of any Restaurant Management Careers or Restaurant Management Careers-related sites you may have accessed in your communication.

Restaurant Management Careers will make reasonable attempts to delete Personal Information upon your request.

• Please note that to maintain consistency in our Recruiting Services and operations, we retain backup systems. When you ask that your information be removed from Restaurant Management Careers’ databases, we may not be able to delete residual copies from our systems or from our backup systems, but they will continue to be protected as required under this Policy.
• If you would like to opt-out of receiving marketing communications from us, please contact us using our Contact Us page to have your contact information removed from our marketing databases.
• If you request to have your information removed from our marketing databases through an email request, please include “Remove User” in the subject line of the e-mail, and include your full name, User ID, and telephone number in the body of the e-mail message.
• You can also forward a copy of the e-mail or marketing communications from which you want to opt-out.
• We will respond to your request consistent with applicable law. We may decline to process requests that in our reasonable opinion may jeopardize the privacy of others or put our intellectual property at risk.
• Please note that when we perform Recruitment Services at the specific request of our client, your request may need to be directed to that client. We may only be able to provide you with a non-confidential summary of our final assessment report because these reports contain confidential client personal information that we are not allowed to disclose.
• For your protection, we may only implement requests with respect to the Personal Information associated with the email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will comply with your request as soon as reasonably practical and may need to contact you to be sure that we understand your request.
• We also may need to retain certain Personal Information about you such as your e-mail address to honor opt-out or similar requests. Please keep in mind that this residual Personal Information will remain within Restaurant Management Careers databases, access logs, and other records, which may or may not contain identifiable Personal Information about you. The residual Personal Information will not be used for commercial purposes. However, Restaurant Management Careers reserves the right, from time to time, to re-contact former users of its Services as appropriate.

LOCATION OF PERSONAL INFORMATION COLLECTED AND MAINTAINED

Your Personal Information may be collected, used, processed, disclosed, and transferred to and within the United States. By using our Online Systems, Services, you understand that your Personal Information may be transferred to cities and states outside of your residence, which may have different data protection rules.

SECURITY

Restaurant Management Careers has reasonable organizational, technical, and administrative measures in place to protect against the loss, misuse, and alteration of Personal Information about users of the Online Systems which is under our control. Unfortunately, however, no security system, or system of transmitting information over the Internet can be guaranteed to be 100% secure.

• If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised or your user credentials are no longer secure), please immediately notify us of the problem by contacting us at Phone: 562-596-7072, or via our Contact Us page.

RETENTION PERIOD

We retain your Personal Information for as long as needed or permitted considering the purpose(s) for which it was obtained.

The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you or our client (e.g., for as long as you have an account with us or keep using the Services),
• A period beyond the time of the ongoing relationship if we have a legitimate internal operations need, such as a need to retain such information for analysis, record-keeping and compliance with data retention schedules,
• Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period before we can delete them), or
• Whether retention is advisable considering our legal position (such as regarding applicable statutes of limitations, litigation, or regulatory investigations).

LINKS TO OTHER WEBSITES

This Policy does not address, and we are not responsible for, the privacy, information, or other practices of any other third parties.

• On the Online Systems, you may have the opportunity to follow a link from or to other websites maintained by Restaurant Management Careers affiliates, or other third parties. The inclusion of a link on our Online Systems does not imply our endorsement of the linked site. Because these other websites may not be hosted or controlled by Restaurant Management Careers, this Policy does not address the privacy practices of those websites. We encourage you to review the privacy policies of each of those websites.
• Please note that we are not responsible for the collection, usage, and disclosure policies and practices (including the data security practices) of other organizations, such as LinkedIn, Facebook, Twitter, Apple, Google, Microsoft or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including any Personal Information you disclose to other organizations through or in connection our Social Media Pages.

UPDATES TO THIS POLICY

Restaurant Management Careers reviews its privacy practices regularly, and those practices are subject to change. You can determine when this Policy was last revised by checking the “Revised Date” legend at the bottom of the Policy. Any changes to the Policy will become effective upon posting of the revised Policy on the Internet, accessible through the Site.

USE OF ONLINE SYSTEMS BY CHILDREN

The Online Systems are not directed to individuals under the age of sixteen (16), and we request that these individuals do not provide their personal information through the Online Systems.

SUMMARIES OF POLICY

This Policy is the sole authorized statement of Restaurant Management Careers' practices with respect to the online collection of Personal Information through the Online Systems and the usage of Personal Information. Any summaries of this Policy generated by third party software or otherwise (for example, in connection with the “Platform for Privacy Preferences” or “P3P”) have no legal effect, are in no way binding upon Restaurant Management Careers, cannot be relied upon in substitute for this Policy, and neither supersede nor modify this Policy.

QUESTIONS

Restaurant Management Careers is responsible for collection, use, and disclosure of your Personal Information under this Policy.

Questions regarding this Policy should be directed to Restaurant Management Careers using our Contact Us page, or if by postal mail:

Restaurant Management Events, Inc.
Attn: Compliance
5500 East Atherton St, Suite 226
Long Beach, CA 90815

Privacy Policy section updated: July 16, 2021.

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FOR CALIFORNIA RESIDENTS

Pursuant to the California Consumer Privacy Act of 2018 (“CCPA”), Restaurant Management Careers is providing the following details regarding the categories of Personal Information that we collect, use, and disclose about California residents and California residents’ rights.

We collect, and have collected within the preceding 12 months, the following categories of Personal Information, as listed in the CCPA:

• Identifiers. Identifiers, such as name, contact information, IP address, and other online identifiers.
• Personal Information. Personal information, as defined in the California customer records law, such as name, contact information, education information, medical information, insurance information, employment information, and government-issued ID numbers.
• Characteristics of protected classifications under California or federal law. Characteristics of protected classifications under California or federal law, such as age, sex, disability status, primary language, race, citizenship, and marital status, to the extent required or permitted by applicable law.
• Internet or other similar network activity. Internet or network activity information, such as browsing history and interactions with our website.
• Professional or employment-related information. Professional or employment-related information, such as work history and prior employer, information relating to references, details of qualifications, skills and experience, human resources data, and data necessary for benefits and related administration services; and
• Inferences. Inferences drawn from any of the Personal Information listed above to create a profile about, for example, an individual’s preferences and abilities.

In certain cases, we may qualify as “selling” (as defined by the CCPA) Category G Personal Information. Selling, under CCPA, broadly includes any disclosure of Personal Information to a third party that is not a service provider or is not directed by the individual. Also, sharing information which was gathered from public government records does not qualify as “selling” Personal Information under CCPA.  For limited services, Restaurant Management Careers may share your Personal Information (specifically your name, title, and employer) with our Clients and in most cases this information is found in public sources.

We have disclosed the following categories of Personal Information, as listed in the CCPA, to third parties for our operational business purposes within the preceding 12 months:

• Identifiers. Identifiers, such as name, contact information, IP address, and other online identifiers.
• Personal Information. Personal information, as defined in the California customer records law, such as name, contact information, education information, medical information, insurance information, employment information, and government-issued ID numbers.
• Characteristics of protected classifications under California or federal law. Characteristics of protected classifications under California or federal law, such as age, sex, disability status, primary language, race, citizenship, and marital status, to the extent required or permitted by applicable law.
• Internet or other similar network activity . Internet or network activity information, such as browsing history and interactions with our website.
• Professional or employment-related information. Professional or employment-related information, such as work history and prior employer, information relating to references, details of qualifications, skills and experience, human resources data, and data necessary for benefits and related administration services; and
• Inferences. Inferences drawn from any of the Personal Information listed above to create a profile about, for example, an individual’s preferences and abilities.

If you are a California resident, you may request that we:

Disclose to you the following information covering the 12 months preceding your request:

• The categories of Personal Information we collected about you and the categories of sources from which we collected such Personal Information.
• The specific pieces of Personal Information we collected about you.
• The business or commercial purpose for collecting (if applicable) Personal Information about you; and
• The categories of Personal Information about you that we otherwise shared or disclosed, and the categories of third parties with whom we shared or to whom we disclosed such Personal Information (if applicable).
• Delete Personal Information we collected from you.
• Stop the sale of your personal information.  For more information on this right, please contact Restaurant Management Careers using our Contact Us page.

In most cases, Restaurant Management Careers will verify your request by: (1) confirming that you control the email address associated with your Personal Information; and (2) confirming that your description of your interactions with Restaurant Management Careers matches our records. If necessary, we may require additional information to verify your request. If you are making a request on someone else’s behalf, you must also submit signed proof of authorization and, if necessary, we may ask for additional information. We will respond to your request consistent with applicable law.

You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.

California Consumer Privacy Act section updated: July 16, 2021.

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COOKIE AND SIMILAR TECHNOLOGIES POLICY

This Cookies & Similar Technologies Policy (“CST Policy”) describes the different types of cookies and similar technologies that are used on the site where this policy appears (“Site”). We may change this CST Policy at any time.  Any changes in this CST Policy will become effective when we make the revised CST Policy available on or through the Site.

If you have any questions, please contact us using our Contact Us page.

or write to us at the following postal mail address:

Restaurant Management Events, Inc.
Attn: Compliance
5500 East Atherton St, Suite 226
Long Beach, CA 90815

WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES?

Cookies are a standard feature of websites that allow us to store small amounts of data on your computer about your visit to the Site. We use “cookies” — that is, small text files placed on a visitor’s computer hard drive — and other technologies to help us determine information such as the type of content to which a visitor to the Site links, and the length of time each visitor spends at any area of the Site. Our cookies are only read by our servers and are unable to execute any code or virus. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Site, as well as for tracking purposes. We also gather statistical information about the usage of the Site to continually improve the design and functionality, understand how the Site is used and to assist us with resolving questions regarding the Site. Cookies and similar technologies enhance your experience on the Site. If you disable cookies and similar technologies, your experience on the Site may be diminished and some features may not work as intended.

WHAT COOKIES AND SIMILAR TECHNOLOGIES DO WE USE?

Below we list the main types of cookies and similar technologies that we use on the Site.

Cookies may be:

• First party cookies served directly by us to your device.
• Third party cookies served by a third party on our behalf. We use third party cookies to help us analyze our websites and their use, and to enable tailored advertising.

Essential Cookies. Essential cookies enable you to navigate the Site and to use its services and features. Without these strictly necessary cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features.

Preference Cookies. Preference cookies collect information about your choices and preferences and allow us to remember language or other local settings and customize the Site accordingly. These cookies allow us to provide a more personalized experience.

Social Media Cookies. Social media cookies collect information about social media usage. We use social media cookies to help us integrate social media sharing tools into our Site and to measure the effectiveness of these sharing tools.

Analytics Cookies. Analytics cookies collect information about your use of the Site and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages on the Site, help us record any difficulties you have with the Site, and show us whether our advertising is effective or not. This allows us to see the overall patterns of usage on the Site, rather than the usage of a single person. We use the information in aggregate form to analyze Site traffic and perform statistical analyses of the collective characteristics and behavior of our visitors by measuring demographics and interests regarding specific areas of the Site, but we do not examine this information for individually identifying information.

Browser or Device Information. Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (PC or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and the name and version of the Site you are using. We use this information to ensure that the Site functions properly.

Google Analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. This information allows us to measure Site performance and improve our Services. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

HOW DO I MANAGE COOKIES AND SIMILAR TECHNOLOGIES?

You can refuse or accept cookies from the Site at any time by enabling/disabling cookies, as appropriate, within your browser's settings. Each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences. Additional information about enabling or disabling cookies can be found on your internet browser provider’s website.   Alternatively, you could consult https://www.allaboutcookies.org/manage-cookies/index.html for information on commonly used browsers.

Please be aware that if cookies are disabled, not all features of the Site may operate as intended and you may experience some inconvenience in your use of the Site. 

If you want to clear all cookies left behind by the websites you have visited, it can usually be accomplished manually within your browser's settings. There are also browser plugins and third party tools available to clear them as well.

Cookie Policy section updated: July 20, 2021.